Qualified personnel is essential and another very important element ensuring the smooth running and completion of the various business tasks which occur on a regular basis within a hotel and restaurant. Due to the increasing digitalization of our environment, also the requirements for hotels and restaurants become more and more complex. Confident as well as well-structured and well-trained staff is crucial to cope, handle and manage this challenge.
Of course, our customized training concepts, get revised and updated periodically in order to meet our customer’s requirements of today as well as to match the various changes.
Below is a small extract from our training topics:
- Training PMS System
i.e Group reservations, Confirmation letter, Guest profiles, Conference module, etc.
- Training POS System
i.e. Operational user training. Postings , Cashiering, Maintenance of menu items, etc.
- Training Materials Control
i.e. Inventory management, Stock management, etc.
- Training for SPA software, Channel Manager and many other